TRACK YOUR SHIPMENTS

LAST UPDATED

20/12/2024 - 15:34PM

20/12/2024 - 15:32PM

20/12/2024 - 15:32PM

We use a combination of carriers to facilitate the shipment of goods, which is dependent on the size and weight of the consignment. We ensure that we update this platform each working day with the most recent "end of day" updates. This ensures our dealers have full visibility of consignments. If the above date and time shows no update by end of working day, this simply means that there were no consignments for that day. If after 3 working days, you are still not seeing a particular shipment, please contact our customer services team.

CURRENT LEAD TIME

1 DAY FOR PICK / PACK / DISPATCH

*Please note the above illustrates our current timescale to enable us to pick, pack and despatch goods.
For any dropship business going to the end consumer, please monitor and consider this when setting timescales against your listings.

DELIVERABILITY FOR 2024

90%

DELIVERED
WITHIN 2 WORKING DAYS

96%

DELIVERED
WITHIN 3 WORKING DAYS

98%

DELIVERED
WITHIN 2 WORKING DAYS